FAQ

Frequently Asked Questions

Where do you ship?

We currently ship to customers in the United States. Available delivery locations are confirmed during checkout.

How much does shipping cost?

We offer free standard shipping on eligible orders. Any applicable shipping costs will be shown before payment.

How long does delivery take?

Orders are normally processed within 1–3 business days. Estimated delivery usually takes an additional 5–8 business days.

How can I track my order?

After your order ships, you will receive an email containing your tracking information. Tracking details may take some time to update.

Can I change or cancel my order?

Contact us as quickly as possible at support@noblepawhouse.com. We will try to help, but orders already processed or shipped may no longer be changed or cancelled.

What is your return policy?

We offer a 30-day return period, subject to the conditions in our Return and Refund Policy. Please contact us before returning any product.

What should I do if my order arrives damaged or incorrect?

Email support@noblepawhouse.com with your order number and clear photographs of the product, packaging, and shipping label.

Are sale products returnable?

Yes. Sale products are eligible for return under the same conditions as regularly priced products.

How can I contact Noble Paw House?

Email: support@noblepawhouse.com
Phone: +351 926 001 303

We aim to respond within 24–48 business hours.