Shipping policy

Shipping & Delivery Policy

Thank you for choosing Noble Paw House. We are committed to providing a smooth and reliable shopping experience. Please review our shipping and delivery information below.

Shipping Methods and Timelines

We currently offer free standard shipping on all orders.Orders are typically processed within 1–3 business days, excluding weekends and public holidays.Estimated delivery time is 5–8 business days after processing. Delivery times are estimates and may vary depending on the destination, carrier availability, and other circumstances outside our control.Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

Shipping Costs

Standard shipping is free on all orders. There is no minimum purchase amount required.

Shipping Destinations

We currently ship to customers in the United States.

Orders may occasionally be subject to customs inspections, import duties, or local taxes. Where applicable, these charges are determined by local authorities and are the responsibility of the customer.

Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to weather conditions, customs processing, carrier disruptions, high seasonal demand, or other unforeseen circumstances.

If your order is delayed, please contact us at support@noblepawhouse.com, and we will assist you.

Order Tracking

You can track your order using the tracking information provided in your shipping confirmation email.

Please allow up to 48 hours for the tracking information to update after receiving the confirmation email.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate delivery address at checkout.

Please contact us as soon as possible if you notice an error in your shipping information. We cannot guarantee that changes can be made after an order has been processed or shipped.

Noble Paw House is not responsible for orders delivered to an incorrect address provided by the customer.

Shipping Restrictions

Certain products or destinations may be subject to shipping restrictions due to size, weight, carrier limitations, or local regulations.

Delivery to P.O. boxes, APO, and FPO addresses may not be available for all products.

Lost or Missing Packages

If your tracking information shows that your package has been delivered but you cannot locate it, please check with household members, neighbours, and the delivery carrier first.

If the package is still missing, contact us at support@noblepawhouse.com, and we will review the situation with you.

Returns and Exchanges

For information regarding returns, refunds, and exchanges, please review our refund policy

Contact Us

For questions about shipping, delivery, or your order, contact us at:

Noble Paw House
Email: support@noblepawhouse.com